MONARKIA COLLECTION
Shipping & Handling
All orders will be shipped out from Omaha, NE.-Order fulfillment- When you place an order on MONARKIA, we promise to ship out your item(s) within 1 business day, Monday through Friday. This means that within one business day of your online purchase, you can be assured that your package is handed over to the United States Postal Service (USPS) for prompt delivery. All orders include a USPS tracking number so that you can go online and see where your package is on the route. Note: Our offices are closed on the weekend, so any orders placed on Friday will be shipped out first thing on Monday.
-shipping within the U.S.-
We offer a flat rate shipping fee of $3.00 on all orders placed in the United States (all 50 states); Washington, D.C.; Puerto Rico; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. All orders will be shipped through the USPS. While the exact date of delivery will vary based on your location, the estimated shipping time is 2 to 7 business days.
-shipping to Canada-
We also offer a flat rate shipping fee of $10.00 on all orders placed in Canada. The estimated shipping time is from 2 weeks to 4 weeks. Please keep in mind that customs delays are common when shipping to Canada. All shipments made to Canada must be shipped to a physical address. We are not able to ship to Canada P.O. boxes at this time. If your package is refused, or unclaimed, you will be responsible for the original shipping and return costs. This also may include any duties, taxes, and customs charges. This total amount will be deducted from your merchandise return.
-shipping internationally-
For our customers living out abroad in countries outside of the U.S., we are offering a flat rate shipping fee of $15.00. All international orders will take anywhere from 2 weeks to 6 weeks for delivery. When the orders reach the designated country, it may be subject to a customs clearance procedure which can cause delays in shipping time. If your package is refused, or unclaimed, you will be responsible for the original shipping and return costs. This also may include any duties, taxes, and customs charges. This total amount will be deducted from your merchandise return.
-customs fees, international taxes, and duties-
MONARKIA ships your package DDU, duties and taxes unpaid, and does not collect VAT, duties and/or taxes, and cannot predict what your charges may be. Recipient’s local country affiliates will charge the recipient all applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery. All fees are the responsibility of the package recipient. If you have any questions regarding your country’s policies on customs, please contact and ask your local post office.
-don’t flip out yet – talk to us first-
We know how frustrating it is to order something online and not have it delivered in time. That’s why we work hard to get your order fulfilled as soon as possible – and ship it out the very next business day. If your package doesn’t arrive during the estimated time period, please contact us immediately at admin@monarkiacollection.com.
Website Customer Service Hours:
Monday-Friday 10am – 5pm EST
-free shipping-
MONARKIA is offering free standard shipping on all U.S. orders over $50 and all Canada orders over $100. * Free shipping will be automatically applied to qualifying orders at checkout.
